We are a Destination Management Company located in Sarajevo, capital city of Bosnia and Herzegovina. We mainly operate in Bosnia, Balkan and Europe. We have a very wide product portfolio: tours, vacations, excursions, city tours, team buildings, conferences, incentives, meetings, events, seminars, exhibitions etc.
In order to maximize the customer value proposition we carefully design each product with a just right proportion of the value elements: accommodation, transportation, food, history, culture, recreation, adventure, green, water, education, relax, detox, eco, ethno, consulting, etc.
We are always looking for young and talented candidates. If you are interested to work with us please see our open vacancies here.
Our core support team works 24-7 carefully monitoring tours in progress, ensuring your trip goes smoothly and allowing us to consistently deliver unique and high-quality travel experiences. Team is regularly asking for your opinion and advice. Customer feedback is our main tool for selection of the best landmarks and local experiences for you to immerse yourself in.
We are dedicated to finding the best Tour Leaders, Local City Guides and Local Hosts. These individuals are all from the Balkan region and know everything there is to know about the areas, you will be visiting. We have make sure that they are not only knowledgeable but also friendly, passionate, and willing to do everything possible to make your trip enjoyable.
Comfortable accommodation is vital to your enjoyment on vacation and we have selected only the best hotels, villas and apartments with proven reputation. We select your accommodation by taking in consideration the cleanliness, comfort and convenience of the location. Relaxing after a long tour day is important and we make sure that check-in time is minimized.
With Lily Travel, mealtimes are designed for you to enjoy the best of each location along the way. According to your needs we will make sure to provide food that is HALAL, KOSHER, VEGAN or any other request. In group tours breakfast and lunch is always included unless stated otherwise. Lunches and dinners are customized for each tour to give you a local flavour vacation.
Safety and comfort are the most important aspects of transportation for us! Lily Travel follows the Journey Management Process. All vehicles are inspected, and drivers are well rested prior to your journey, trained and prepared. Tour Leaders continuously monitor road conditions, journey timing and duration, climate and traffic. So, relax and enjoy the scenery.